(843)800-1112
Offical Ambulance
Service of the
Frequently Asked Questions
FA Ambulance Billing Questions
I received a Bill, did you send a claim to my insurance?
If we have your insurance information on file, we will always attempt to claim your insurance policy. If you believe we do not have accurate insurance information, please call or email the billing department.
​
Why did my insurance not cover the cost of the service?
Medicare typically covers 80% of ambulance transports and passes the remaining to the patient. Many other insurance policies, including Medicare Advantage plans, will have a co-pay or co-insurance that we are legally and contractually obligated to pass on to the patient. Just like when you go to a Doctor's Office, many insurance policies have a Co-Pay for Ambulance Services.
​
What is a PCS or CMN?
These are forms required to establish that an ambulance transport is Medically Necessary in a Non Emergency situation. This form is filled out by a MD or RN to establish that a patient requires a stretcher/ambulance for safe transport on a given day. Having this form does not guarantee insurance will pay for the service.
Facility Staff: Please see "Forms" Section of this website to get a blank copy of this form
​
​
Should I call Port City If I am experiencing an emergency?
No, you should call 911. The municipality will direct the closest ambulance to your location. This may not be Port City Ambulance.
​
What is the difference between a BLS and ALS Ambulance?
BLS stands for Basic life Support, these units are staffed with an EMT Basic and "Basic Life Support" equipment required by the state which includes an AED and Basic First Aid equipment.
ALS stands for Advanced Life Support, these units are staffed with a Paramedic and are equipped with cardiac monitors and have the ability to perform a variety of Advanced interventions.
​
